RELATIONSHIP MANAGER – PUBLIC SECTOR Job
Work Hours: Full-time, 08 hours per day
Salary:
Attractive
Job Deadline: 13 May 2026
Number of Jobs: 01
Hiring Entity: UBA Bank
 |
| UBA Bank |
Location: In Uganda
Job Details:
JOB ADVERT
ABOUT UBA
United Bank for Africa (UBA) is one of Africa’s leading financial institutions, with operations
in twenty (20) countries and four (4) global financial centers: London, Paris, New York and
Dubai. UBA has evolved into a Pan-African, provider of banking and related financial
services through diverse channels globally.
United Bank for Africa Uganda represents UBA’s pioneer country activities in the East and
Southern African sub-region. With a growing network of branches and ATMs across the
country, the bank continues to expand the retail and commercial playing field in Uganda
by delivering unique financial products and solutions. The bank is seeking to recruit the
following highly motivated, competent, result oriented and dynamic professionals for the
following positions;
JOB TITLE: RELATIONSHIP MANAGER – PUBLIC SECTOR
REPORTS TO: HEAD PUBLIC SECTOR
JOB OBJECTIVE(S)
• To grow and manage the public segment and collections function by increasing
number of accounts, liabilities (deposit balances), assets and product utilization through
customer acquisition, cross-sell and relationship management.
DUTIES AND RESPONSIBILITY
• Prospecting, selling & engaging public sector bodies to achieve growth and profitability
of this segment through new accounts and balances therein from new & existing
portfolio.
• Create/develop public sector customer proposals based on the needs analysis and
follow through the sales process.
• Drive utility growth and collections in liaison with the entire sales team and marketing
initiatives.
• Create a lead base of external target market through networking, customer referrals
and attending relevant social events, seminars, trade shows and industry events.
• Conduct regular face-to-face customer visits, site visits and write/share updated call
report for each visit to mine relationships.
• Monitor & control accounts under respective portfolios to maximize balances, cross sell
& revenue.
• Attend of day to day + medium term needs of public sector customers in portfolio as
part of relationship mgt.
• Work hand in hand with, communicate/co-ordinate with Sales/Branch/Credit teams on
requirements & expectations to achieve the above.
• On a regular basis, interface with product specialists, in other areas of the bank,
(especially E-Banking) to ensure that product knowledge is kept up to date and that all
opportunities are followed up.
• Manage own calling programme, including identifying names to call on in a particular
week and setting up the meetings.
• On a weekly basis, compile a report on the calling programme for the week and sales
progress against the targets as agreed. Present the report to the Head Public Sector
• Monitor operational delivery of customer requirements, log and create written
responses to customer complaints, summarize systemic failures and raise to the Head
Public Sector for further follow-up at Management level.
• Perform any other follow up or duties assigned as related to the sales function.
KEY PERFORMANCE INDICATORS
• Growth of portfolio by size (Assets & Liabilities).
• Ratio of non-performing assets relative to total portfolio.
• Increase product penetration for the customers under management.
• Turn-Around-Time on customer deliverables.
• Customer complaints/queries received on portfolio.
• Revenue (Interest and non-funded income-fees and commissions).
JOB REQUIREMENTS
Education
• A University degree in Business Administration, Finance, Economics or Management.
• A Masters degree in any of the above fields and/or Part or Full professional qualifications
in accounting/Finance (ACCA/CPA/CFA), or equivalent will be added advantage.
Experience:
• Minimum four-year experience in Corporate Banking.
Skill/Competencies
• Proficiency in credit origination and analysis.
• Proficiency in EXCEL and WORD.
• Good knowledge of the product offering at corporate level.
• All round product knowledge in Banking.
• Excellent knowledge of the Financial Institutions Statute 2004 together with Regulations
on Credit Lending.
Knowledge
• Technical ability to read & interpret financial statements presented for Credit
assessment.
• Good presentation, interpersonal, communication and negotiation skills.
• Ability to work under pressure and independently achieve results with minimum
supervision.
Application procedure
All interested staff should send their CV, application letter and copies of academic
certificates to ubaugandahr@ubagroup.com addressed to;
Head of Human Capital
United Bank for Africa
Plot 2, Jinja Road
Kampala, Uganda.
Deadline for applications is Wednesday, 13th May, 2026
Posting Date: 2026-05-09
