Branch Cluster Operations Risk Manager Job
Work Hours: Full-time, 08 hours per day
Salary:
Attractive
Job Deadline: 30 September 2025
Number of Jobs: 01
Hiring Entity: Ecobank Uganda
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| Ecobank Uganda |
Location: In Uganda
Job Details:
Key Result Areas:
Compliance and Regulatory Functions
- Ensure 100% compliance with Branch Operations, policies and procedures of the Bank.
- Ensure closure of Audit and Compliance findings in the Branch through collaborative partnerships with key stakeholders
- Develop and implement action plans for maintaining acceptable RAC score in all Branches.
- Participate and suggest process review to enhance exceptional operations in the Branches.
- Liaise with Risk, Audit and Compliance departments to identify potential areas of compliance vulnerability and risk, develop and implement corrective action plans for resolution within Branches.
- Ensure that Branches have well established and effective compliance and ethics programs, to prevent and detect violations of regulatory and internal policies and procedures.
- Champion and monitor effective cascading/staff training of all relevant regulatory requirements and internal policies and procedures within the Branches in accordance with the bank’s compliance strategy.
Risk Management:
- Track and improve compliance with regulatory requirements by implementing new policies and procedures, resulting in a 100% pass rate on all audits.
- Enforced regular maintenance and spot checks as well as quick follow-up on equipment or facility repairs which ensured smooth running of the branches
- Mitigate risks and build efficiencies by conducting frequent process reviews.
- Proposed corrective actions that meet challenges and leverage growth opportunities.
- Effectively managed vendor risk and updated management monthly on the status of the vendor performance.
Administrative
- Ensure consolidation of all Branch reports required in relation to stakeholder requirements.
- Ensure productivity reports in Branches are consolidated and ready for use when needed.
- Support the Branches organize and plan events (Team building, regional meetings etc)
People Management
- Manage and ensure implementation of training plan for Branches.
- Train Branch staff on products, policies and procedures
- Develop and implement a Leave tracker for all Branch staff.
- Identifying staffing needs and coordinating with your immediate supervisor and Human Resources department.
- Training to build competency, designing courses and conducting training where required.
- Support embed the succession bench strength on every branch.
Skills and qualification
Bachelor’s Degree in Business, Marketing or business-related disciplines from a recognized university.
- 5 years’ overall experience in banking, of which 2 years must be in a supervisory role.
- Good understanding of Ecobank products and services.
- Good understanding of the risk land scape.
- Excellent communications skills.
- Excellent customer service skills.
- Excellent interpersonal skills.
- Good knowledge of MS office suite
- Multiple branch management experience required
- High energy, results-oriented, and work well in a team environment
- Strong analytical, problem-solving, decision-making and financial management skills.
- Excellent interpersonal and networking skills, internally and externally.
- Cultural awareness
- Work with minimum supervision
- Demonstrate a good level of maturity
Application procedure
Interested in applying for this job? Click here to submit your application now
Posting Date: 2025-09-17
