Gulu Branch.Branch Manager Job
Work Hours: Full-time, 08 hours per day
Salary:
Attractive
Job Deadline: 29 May 2025
Number of Jobs: 01
Hiring Entity: KCB Bank Uganda Limited
 |
| KCB Bank Uganda Limited |
Location: In Uganda
Job Details:
KEY RESPONSIBILITIES
- Grow, retain Branch Business and ensure all revenue is collected in order to increase profitability.
- Implement laid down policies and procedures.
- Manage and operate costs within in branch budget.
- Motivate, coach and develop a high performing team, develop staff skills – identify staff training needs.
- Implement service standards, monitor service delivery and control of general branch operations.
- Ensure compliance to both credit and operational risk framework and ensure high performing assets and liability portfolios to mitigate NPAs.
- Ensure monitoring and reconciliation of Suspense accounts such as general ledger.
- Ensure accurate and timely appraisal of customer applications.
- Manage branch leave program, staff performance and timely submission of B.S.C.
- Interacting with customers regarding appropriate Bank products, pricing include developing and managing customer relationships through activities such as business forums and periodic client visits.
- Ensure safety and maintenance of branch assets, provide effective oversight and general administration to all branch staff.
- Carry out snap checks as per operations manual.
- Any other duties as assigned from time to time
KNOWLEDGE AND EXPERTISE
- A bachelor’s degree with a bias in a Business-related field.
- Sales leadership training.
- 6 years of professional experience in banking with at least 2 years in Business banking, 2 years in relationship management, 1 year in Operations and 1 year in customer service.
- Excellent interpersonal communication and negotiation skills.
- Ability to plan and execute sales plans in a competitive environment.
- Exposure to customer service and the ability to handle conflicts and client complaints.
- Excellent stakeholder management skills.
- Computer knowledge, especially working with spread sheets, power point and word processor.
- Be a team player with ability to lead and work under minimum supervision.
- People management skills with the ability to influence others to deliver
Application procedure
Interested and qualified? Click Here
Posting Date: 2025-05-19
