System Support Officer Job
Work Hours: Full-time, 08 hours per day
Salary:
Attractive
Job Deadline: 12 October 2026
Number of Jobs: 01
Hiring Entity: Kakira Sugar
 |
| Kakira Sugar |
Location: In Uganda
Job Details:
Description
Location: Uganda
Brief description:
Overall purpose of the job
The Systems Support Officer provides first- and second-level technical support to ensure the reliable and effective operation of end-user IT systems and services. The role focuses on maintaining a stable user computing environment, resolving technical issues, supporting technology deployments and contributing to the continuous improvement of IT service delivery
Roles And Duties.
Incident & Service Support: Diagnose and resolve technical incidents and service requests within agreed SLAs, ensuring appropriate documentation, follow-up and escalation.
Systems & Application Support: Install, configure, maintain and troubleshoot desktops, laptops, operating systems, Microsoft 365/Office and approved business applications.
Hardware & Peripheral Support: Diagnose and resolve faults affecting computers, printers, scanners, UPS units and other IT peripherals, including repairs, upgrades and replacements as authorized.
Application procedure
Click here to open the full Job description for System Support officer
Closing 12th October, 2026
Posting Date: 2026-09-28
