Credit Team Leader Job
Work Hours: Full-time, 08 hours per day
Salary:
Attractive
Job Deadline: 04 September 2026
Number of Jobs: 01
Hiring Entity: Numida
 |
| Numida |
Location: In Uganda
Job Details:
Description
Position: Credit Team Leader
Location: Mbale (Uganda)
Expected Start Date: October, 2026
Apply by: September 4, 2026
About Numida:
Numida exists to help ambitious African small business owners achieve their dreams through accessible, digital financial services. Traditional lenders have failed this market, so since 2021 we’ve built a fast, fair and convenient working capital product that has disbursed more than $170M to over 118,000 businesses across East Africa.
Our vision is to enable 1 million African small business owners to achieve their dreams by 2030. To achieve this we are executing our mission of building financial products to catalyze meaningful change for ambitious African small business owners and their communities.
We are Uganda’s first YC-backed fintech and one of Africa’s fastest-growing technology companies. We are expanding rapidly across the region and building products that deeply serve entrepreneurs in meaningful, practical ways.
Find out more at https://numida.com.
About the role:
We are looking for a Credit Team Leader who will coordinate and manage a team of Credit Relationship Officers through rapid growth and continuous change. They will play a crucial role in annual planning and steering team performance.
Responsibilities:
Performance management
Ensure that the growing team, consisting of 10-20 CROs, is adequately performing against targets.
Train and develop new hires & direct reports, including monthly one-on-one sessions and collective team training.
Implement performance management processes aligned with company efforts
Monitor key metrics on a daily, weekly, and monthly basis to ensure the team is on track and the portfolio is in good standing.
Work with the team to ensure new clients and referral targets are being hit or exceeded
Proactively analyse and evaluate portions of the portfolio that need additional attention.
Quality assurance of portfolio & credit decision-making
CTL Job Description
Help develop credit policies document and drive policy improvements
Ensure the team is following the credit policies and procedures across all levels, including proper risk management and loan monitoring by advising and overseeing the team
Maintain oversight of dismissed customers and ensure dismissals are warranted
Execute final review and disbursement of loans less than 1.5M in value
Cross functional support
Collaborate with the Product team and participating in various experiments that aim to improve the quality of Numida’s service and/or the efficiency of the CRO role
Support company initiatives towards implementing our strategy, improving our culture and maintaining a positive work environment
Lead team initiatives as requested by management.
Your Profile:
3+ years of experience in a credit officer or related role
This role is reserved for someone who has prior experience in credit and leading teams in rapid growth
Bachelor’s degree in Microfinance, Business Administration, Commerce, or related field from an accredited University
Experience and strong track record as people manager
Proficient in computer – you are experienced with desktop productivity software like Google
Drive, Google Sheets, Google Docs etc.
Fluency in Eastern Ugandan languages is required, and candidates must be located in or willing to relocate to Mbale, Eastern Uganda.
Thorough understanding of credit risk management
Exceptional organizational skills and attention to detail
Excellent interpersonal skills and high levels of empathy – you are patient enough to truly listen to and understand the individual and Team needs
Key Performance Indicators:
Number of clients acquired
Number of clients retained
Loan amounts in disbursement
Loan amounts collected
Nil bad loans/write offs
Why Join Numida?
You will play a major role in shaping the next era of operations at Numida.
You will join a mission-driven team transforming access to finance for African entrepreneurs.
You will work with smart, caring people who value clarity, ownership and teamwork.
You will receive competitive compensation, a flexible hybrid environment and strong opportunities for growth and leadership development.
Application procedure
CLICK HERE TO APPLY
Posting Date: 2026-07-20
