Officer, Support Bancassurance Job at Stanbic Bank Uganda

Officer, Support Bancassurance Job

Work Hours: Full-time, 08 hours per day

Salary: Attractive

Job Deadline: 31 July 2026

Number of Jobs: 01

Hiring Entity: Stanbic Bank Uganda

Stanbic Bank Uganda

Location: In Uganda

Job Details:

Job Description

To provide accurate administration support for all Bancassurance products and operational issues. Support different business units in providing pre and after sales services to both internal and external Bancassurance customers

To effectively assess claims ensuring that prescribed TAT targets are met.
Understand all policy wordings / terms and conditions as they apply to Bancassurance products and be able to communicate the meaning thereof
Advise customers of all claim’s requirements/documents at notification stage.
Attend/respond to new and existing business customer correspondences, telephone customers/insurance companies/letters/queries on any administrative issues.
Support the sales consultants to achieve business Sales Targets
Attend Bancassurance Sales Team branch/segment/channel visits (Virtual or physical)
Provide continuous and proactive feedback on the status of query resolution to customers to ensure optimal customer experience.
Maintain working relationship with all underwriters, branch network, Bancassurance team to ensure best service possible to customers.
Timeously action policy amendment requests from branch network

Qualifications

First Degree in Business Commerce or a related field
At least 2 to 3 years Branch Consultant / operations experience
Insurance product knowledge of at least 3 products for an Insurance Consultant

Additional Information

Behavioural Competencies: