Loan Consultant Job at UNIFI

Loan Consultant Job

Work Hours: Full-time, 08 hours per day

Salary: Attractive

Job Deadline: 19 July 2026

Number of Jobs: 01

Hiring Entity: UNIFI

UNIFI

Location: In Uganda

Job Details:

Purpose of the role

The Branch Manager reports to the Operations Assistant. You run the branch. You own the team, the targets and maintain and raise the client service making our clients’ life easy every day. You build a branch that performs consistently, treats clients with dignity, and solves problems quickly and simply. You are visible, hands-on, and close to the work.

Responsibilities

Own branch performance by knowing your targets, and drive your team to hit them consistently
Lead, develop, and hold accountability for your team by setting clear standards, coach daily, and build people who are ready make our clients life easy
Support the team to deliver fast, clear and simple service
Approve loans in line with credit guidelines, accurately, efficiently, and with a clear understanding of what the client is signing up for
Own collections at branch level by up to date with overdue accounts, follow up with urgency, and work with clients to find solutions
Onboard and induct new team members, make sure they are ready before they face a client and supported while they find their feet
Run a clean and disciplined operation, maintain high standards in cash handling, compliance, credit processes, and branch administration.
Resolve escalated client complaints with speed and dignity, own the outcome and see problems through to resolution
Report on branch performance with honesty and clarity, flag problems early
Identify what is not working and fix it, bring solutions and take action quickly
Build a branch people want to be part of, keep energy high, raise standards, and support a team that enjoys winning together
Make Unifi a place where people work hard, grow fast, and enjoy being part of the team

Requirements

Degree in Banking, Finance, Business Administration, Marketing, or a related commercial field is advantageous.
3–5 years’ experience in a customer-facing environment.
At least 1 year of experience leading or supervising a team.
Proven track record of hitting targets consistently.
Good understanding of credit, lending processes, and basic financial concepts.
Strong communicator, clear, direct, respectful, and calm when things get busy.
Organised and disciplined, you follow the process properly, keep things accurate, and hold your team to the same standard.
Fluent in English.
Willing to work shifts, weekends, or rotational standbys where required.
Hungry to grow, you question what is not working, take ownership, and bring strong energy and standards to your team every day