Customer Support & Front Desk Officer Job
Work Hours: Full-time, 08 hours per day
Salary:
Attractive
Job Deadline: 30 June 2026
Number of Jobs: 01
Hiring Entity: Tricsoft Technologies Ltd
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| Tricsoft Technologies Ltd |
Location: In Uganda
Job Details:
Tricsoft Technologies Ltd is a leading technology company providing innovative software solutions, mobile applications, systems integration, and ICT consultancy services to businesses and organizations across Uganda and beyond.
We are looking for a highly organized, professional, and customer-focused individual to join our team as a Customer Support & Front Desk Officer.
Responsibilities
- Serve as the first point of contact for clients and visitors.
- Receive and respond to customer inquiries through phone calls, email, WhatsApp, and social media platforms.
- Provide support and guidance to users of the company’s software products.
- Follow up on client concerns and ensure timely resolution of issues.
- Schedule meetings and maintain office records.
- Coordinate communication between clients and technical teams.
- Assist with customer onboarding and product demonstrations when required.
- Maintain a professional and welcoming office environment.
Qualifications
- Bachelor’s Degree in Business Administration, Information Technology, Customer Care, Marketing, or a related field.
- Strong communication and interpersonal skills.
- Good computer skills and ability to learn software systems quickly.
- Excellent customer service and problem-solving abilities.
- Ability to work independently and as part of a team.
What we offer
- Opportunity to work with a growing technology company.
- Exposure to innovative software products and digital solutions.
- Professional growth and career development opportunities.
Application procedure
Interested candidates should submit their application letter, CV, and academic documents to careers@tricsoft.com. Deadline 17th June 2026
Posting Date: 2026-06-10
