ACCOUNTS RELATIONSHIP OFFICER Job
Work Hours: Full-time, 08 hours per day
Salary:
Attractive
Job Deadline: 21 June 2026
Number of Jobs: 01
Hiring Entity: Vaal Real Estate Uganda
 |
| Vaal Real Estate Uganda |
Location: In Uganda
Job Details:
ACCOUNTS RELATIONSHIP OFFICER
Duties & Responsibilities
- Proactively follow up with clients on instalment balances due under the signed purchase agreements.
- Contact clients through phone calls, emails and meetings to ensure timely settlement of balances and prevent arrears.
- Monitor client payment schedules and identify potential defaults, initiating early engagement to minimize risk.
- Negotiate and document structured repayment arrangements for overdue accounts, in line with company policies.
- Maintain accurate records of all client interactions, commitments and follow-up outcomes.
- Provide clients with up-to-date account statements, payment schedules and clear explanations of outstanding balances.
- Collaborate with the Credit Control Officer to ensure alignment between recovery actions and reconciled financial records.
- Coordinate with Sales and Legal Departments to align client payment obligations with contractual terms.
- Escalate unresolved arrears cases to management and support legal processes with complete account histories.
- Prepare regular reports for the Head of Finance on arrears status, recovery actions and collection performance.
- Safeguard VAAL Real Estate’s premium reputation by handling all collection activities with professionalism and client sensitivity.
Application procedure
Applications to be sent to recruitment@vaal.co.ug
before 21st June 2026
If you do not hear from us within 14 days after the application deadline, please consider your application unsuccessful.
Posting Date: 2026-06-08
