Store Keeper & Client Service Officer Job at Fast Cleaners Limited

Store Keeper & Client Service Officer Job

Work Hours: Full-time, 08 hours per day

Salary: Attractive

Job Deadline: 31 May 2026

Number of Jobs: 01

Hiring Entity: Fast Cleaners Limited

Fast Cleaners Limited

Location: In Uganda

Job Details:

About Us

Fast Cleaners Ltd is a professional cleaning and facility management company committed to delivering reliable, high-quality, and affordable cleaning solutions for homes, offices, commercial buildings, institutions, and industrial spaces.

Our services include:

Deep Cleaning Services
Office & Commercial Cleaning
Post-Construction Cleaning
Roof Tiles Cleaning
Carpet & Upholstery Cleaning
Fumigation & Pest Control
Landscaping & Compound Maintenance
Floor Care & Maintenance
Move-in & Move-out Cleaning
Paver & Concrete Surface Cleaning
Facility Support Services and management

We pride ourselves on professionalism, customer satisfaction, innovation, integrity, and operational excellence while maintaining a clean, safe, and healthy environment for our clients.

WE ARE HIRING

Fast Cleaners Ltd is inviting qualified, hardworking, and motivated individuals to apply for the following positions:

1. Client Service Officer – Roles & Responsibilities

Receiving and responding to customer inquiries through phone calls, WhatsApp, email, and social media platforms.
Handling client complaints and ensuring quick resolution of issues professionally.
Maintaining good relationships with existing and potential clients.
Scheduling cleaning appointments and coordinating service requests with operations teams.
Following up with clients after service delivery to ensure customer satisfaction.
Preparing quotations, invoices, and service agreements for clients.
Keeping accurate records of customer interactions and service history.
Assisting in client onboarding and explaining company services and packages.
Supporting sales and marketing teams in lead generation and customer retention activities.
Monitoring customer feedback and suggesting service improvement strategies.
Coordinating with supervisors to ensure timely and quality service delivery.
Managing customer databases and updating CRM records.
Promoting company services and upselling additional cleaning solutions to clients.
Preparing periodic customer service and client engagement reports.
Ensuring professionalism and excellent customer experience at all times.

2. Store Keeper – Roles & Responsibilities

Receiving, inspecting, and recording incoming goods and supplies.
Maintaining accurate stock and inventory records.
Issuing materials, equipment, and supplies to staff as required.
Monitoring stock levels and reporting shortages or damaged items.
Organizing and arranging items properly within the store for easy access.
Conducting regular stock counts and inventory audits.
Preparing stock reports and updating inventory management systems.
Ensuring proper storage conditions for tools, equipment, and cleaning materials.
Coordinating with procurement officers for restocking and supply planning.
Tracking movement of inventory and maintaining accountability records.
Ensuring cleanliness, safety, and security of the store area.
Labeling and coding stock items for easy identification.
Monitoring expiry dates of consumable products and chemicals.
Handling delivery notes, invoices, and stock documentation.
Supporting operational teams by ensuring timely availability of required materials.