CUSTOMER EXPERIENCE & HOTEL OPERATIONS OFFICER Job
Work Hours: Full-time, 08 hours per day
Salary:
Attractive
Job Deadline: 30 April 2026
Number of Jobs: 01
Hiring Entity: Peak Hotel
 |
| Peak Hotel |
Location: In Uganda
Job Details:
Location: Bushenyi District, Western Uganda
Organization: Peak Hotel
Application Deadline: 30th April 2026
Peak Hotel, an emerging hospitality establishment in Western Uganda, is seeking to recruit a dynamic and experienced professional to enhance customer experience, increase visibility, and drive revenue growth.
Key Responsibilities
- Improve overall customer experience and guest satisfaction
- Develop and implement strategies to increase hotel visibility and occupancy
- Drive revenue growth through innovative sales and marketing initiatives
- Oversee daily operations to ensure high service standards
- Handle customer feedback and resolve complaints effectively
Requirements
- Minimum of 3 years’ experience in the hospitality industry
- At least a Diploma in a relevant field (Hospitality
- Management, Tourism, Business Administration, etc.)
- Strong communication and customer service skills
- Proven ability to work independently and deliver results
- Must be willing to work late hours, weekends, and holidays
- Willingness to be based upcountry (Bushenyi
District)
Application procedure
Interested candidates should send their applications via email to: gnitwe@yahoo.co.uk
Posting Date: 2026-04-19
