CLINICAL OPERATIONS MANAGER Job at NAKASERO HOSPITAL

CLINICAL OPERATIONS MANAGER Job


Work Hours: Full-time, 08 hours per day

Salary: Attractive

Job Deadline: 31 December 2025

Number of Jobs: 01

Hiring Entity: NAKASERO HOSPITAL


NAKASERO HOSPITAL

Location:  In Uganda

Job Details:

KEY RESPONSIBILITIES

  • Operational Leadership &
    Coordination: Serve as the primary operational liaison between the Head of Medical Services and clinical departments
  • Performance Monitoring & Quality
    Assurance; Monitor key clinical performance indicators (KPIs) across all supervised units, including patient wait times, clinical outcomes, and service utilization
  • Clinical Allied Services Oversight: Provide direct supervision and support to heads of Nutrition, Biomedical Engineering, Physiotherapy, and Off-site Nursing Care.
  • Staff Management & Development: Support Medical Officers and allied clinical leads in performance management, including goal setting, leave, scheduling, feedback, and professional development
  • Resource & Budget Management: Assist in developing and managing clinical operational budgets in alignment with hospital financial goals
  • Patient Experience & Safety: Champion patient safety initiatives and ensure adherence to infection prevention and control protocols
  • Reporting & Communication: Prepare and present regular operational reports to the Head of Medical Services and hospital leadership.

Competencies and Skills:

  • Clinical Acumen: Strong understanding of clinical processes, medical terminology, and healthcare operations.
  • Leadership & Influence: Ability to lead multidisciplinary teams, drive change, and foster collaboration in a clinical setting.
  • Analytical Thinking: Proficiency in data analysis, performance metrics, and operational problem-solving.
  • Communication: Excellent verbal and written communication skills for clinical, administrative, and patient interactions.
  • Regulatory Knowledge: Familiarity with Uganda healthcare regulations, accreditation standards, and clinical best practices.
  • Technology Proficiency: Competence in hospital information systems, electronic medical records, and
    Microsoft Office
  • Emotional Intelligence: Ability to navigate high-stress clinical environments with empathy and professionalism


Experience:

  • A minimum of 5 years’ clinical experience, with at least 3 years in a clinical management or supervisory role in a busy and dynamic hospital environment.
  • Proven experience in overseeing multidisciplinary clinical teams and allied health or clinical support services.
  • Demonstrated success in improving clinical processes, patient safety, and operational efficiency.

Qualifications:

  • Minimum of a Bachelors of Medicine and Bachelors of Surgery Degree (MBChB) is a must.
  • Minimum formal postgraduate training in leadership, Management or Administration (Healthcare or Hospital Administration, Public Health, Public Administration, Business Administration/ Management or closely related course) is a must.
  • A Masters is an added advantage

Application procedure

All interested candidates please submit all relevant documents to

Nakasero Hospital on jobs@nakaserohospital.com Deadline: 12th December 2025

Posting Date: 2025-12-11

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