Customer Service Assistant Job
Work Hours: Full-time, 08 hours per day
Salary:
Attractive
Job Deadline: 26 June 2025
Number of Jobs: 01
Hiring Entity: SPOUTS of Water
 |
| SPOUTS of Water |
Location: In Uganda
Job Details:
PURPOSE OF THE JOB
To initiate and maintain contacts with beneficiaries and customers in line with the set business objectives.
MAIN RESPONSIBILITIES
RESPONSIBILITIES UNIQUE TO THE ROLE
Responsibility % Contribution to job’s performance
To conduct data cleanup and update to get clear and right information for customers. 5%
To promote product knowledge and proper usage of the product as per set objectives and goals of the business. 5%
To receive the incoming and outbound calls to enhance customer and beneficiary satisfaction. 60%
To track customer payments to ensure they are cleared off their dues. 5%
6. To track the replacement of broken pots for continuous usage of the product. 15%
7. To prepare reports to update the management on overall performance of the commercial business in a timely manner. 5%
8. Any other roles added from time to time in relation to departmental objectives 5%
REQUIREMENTS
Qualifications Bachelor’s Degree in Business Administration, or any other related field
Experience 1 years’ experience in a similar role
Proficiency in computer skills
Languages Proficiency in spoken and written English
Alur, Madi, Lugbara, Kakwa, Aringa
Luganda as an added advantage
Application procedure
Interested in applying for this job? Click here to submit your application now.
Posting Date: 2025-06-07
