Projects Quality Controller Job
Work Hours: Full-time, 08 hours per day
Salary:
Attractive
Job Deadline: 14 June 2024
Number of Jobs: 01
Hiring Entity: Exquisite Solution
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| Exquisite Solution |
Location: In Uganda
Job Details:
Key Responsibilities
• We are looking for a Projects Quality Controller to manage teams of call center Agents and Call center KPIs.
• Call listening and giving feedback to Agents on how they can improve.
• Ongoing coaching and development of your team
• Taking call escalations and looking out over your team for when an Agent may need help.
Required Experience
• At least 3-year experience working as a contact center representative. 2 years management experience in a contact center environment.
• At least 2 years' experience working with a BPO company is an added advantage.
Application procedure
Please send your CV stating the Job Title as the subject to talent@exquisitesolution.com before: June 14, 2024
Posting Date: 2024-06-14
