Reservations Agent Job
Work Hours: Full-time, 08 hours per day
Salary:
Attractive
Job Deadline: 23 September 2023
Number of Jobs: 01
Hiring Entity: Protea Hotel Marriott
 |
| Protea Hotel Marriott |
Location: In Uganda
Job Details:
Relevant Education
• A diploma related to hospitality or tourism
• Guest/customer relations experience, preferably in a hospitality environment
• Numeracy skills and administrative skills
• Essential Experience and Knowledge
• Minimum of 2 years experience working in a hotel receptionist or guest services role
• Knowledge of OPERA software will be an added advantage
Tasks, Duties and Responsibilties
• Processes reservations by mail, telephone, or central reservation systems referral.
• Processes reservations from the sales office, other hotel departments, and travel agents.
• Knows the type of rooms available as well as their location and layout.
• Knows the selling status, rates, and benefits of all package plans. Knows the credit policy of the hotel and how to code each reservation.
• Creates and maintains reservation records by date of arrival and alphabetical listing.
• Determines room rates based on the selling tactics of the hotel.
• Prepares letters of confirmation.
Application procedure
If you are interested in joining a World Class Hotel with great ambitions, full applications (CV and cover letter) are to be physically dropped at the HR's office or send via email to hr@proteakla.co.ug by 5:00pm on 23rd September 2023. Document size limit: 5MBs
Posting Date: 2023-09-21
