E wallet Officers (2Positions) Jobs
Work Hours: Full-time, 08 hours per day
Salary:
Attractive
Job Deadline: 27 September 2023
Number of Jobs: 02
Hiring Entity: PostBank
 |
| PostBank |
Location: In Uganda
Job Details:
JOB PURPOSE
• The Job holder is responsible for the daily processing of E-Wallet backoffice activities in line with operating guidelines as a means of contributing to quality service delivery. These activities include organization (aggregators, agents, merchants, corporate entities) onboarding and managing organization operators, settlement processing, query resolution and claw back.
KEY RESPONSIBILITIES /KEY DELIVERABLES
• Receive, verify, acknowledge, and process E-wallet onboarding instructions as per the guiding processes and procedures.
• Timely and accurate modification of instructions in the system within the agreed service level agreement.
• Receive, investigate, and resolve queries that relate to E-Wallet Operations.
• Daily settlements for E- wallet transactions for merchants, billers and W2B.
• Carryout out due diligence checks on the integrity of instructions from both the Sales agents and contact center. Report any exceptions on a timely basis.
• Resolve any outstanding items on the e-wallet suspense accounts.
• Timely replenishment of float to all OVA’s utilized for the PBU-E- wallet operations.
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED
• A Bachelor’s Degree in Finance, Commerce, Business Administration, Economics, Statistics, or any related field
• A minimum of 2 years’ experience in Banking operations or Mobile Money Operations.
• Must be able to handle multiple priorities and multi-task well to ensure accurate and timely completion of all tasks and projects.
• Knowledge and understanding of the back-office operation, procedures, and processes.
• The ability to identify and engage with all the key stake holders in the organization.
• Ability to prioritize daily tasks.
• Ability to work with strict deadlines.
• Customer oriented (Internal and external).
• High level of integrity and ethical standards.
Application procedure
The Following Documents Should Accompany The Application
• Detailed CV.
• A cover letter.
• Copies of academic documents.
Mode Of Application
• Online applications addressed to Chief Human Resources Officer, PostBank Uganda.
• Send application to hr@postbank.co.ug with job title as subject.
• Closing Date: Wednesday 27th September 2023 at 5:00pm.
• Only shortlisted candidates will be contacted.
PostBank Uganda is an equal opportunity employer.
Posting Date: 2023-09-25
 Jobs at PostBank Uganda (PBU)){kind=link}